Krystal Cancún
Paseo Kukulcan, Km 9 Lote 9 y 9A, Near Delphinus Dreams, Cancun, 77500, Mexico
Rating
3.5
Price Level
$$
房间
200
Pets
No
從 $ 1,201.84
30
Jun
Krystal Cancún, Cancun
Krystal Cancún
克里斯塔尔坎昆是商务人士和观光游客前往坎坤的理想下榻之处。 不论是商务人士,还是观光游客,都可以尽情享受酒店内的设施和服务。 享受酒店内设的免费房内无线网络, 无障碍设施, 无线网络(公共区域), 停车场, 送餐服务等设施。 客房设计极其舒适,装饰优雅,此外还配备了众多便捷设施,部分客房还配有平板电视, 无线上网(免费), 禁烟房, 空调, 书桌等。 酒店专门为住客准备了按摩浴缸, 私人海滩, 健身中心, 桑拿, 室外游泳池等,可大大提升您对酒店的满意度。 热情友好的工作人员、完善的设施、优越的地理位置、便于游客前往坎坤的各大景点,这些都是众多游客选择克里斯塔尔坎昆的原因。
Price & Availability
Select your room
Standard King Room ·
Room Only · King
Special discount -268.51 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Standard 2 Double Room ·
Room Only · 2 Double
Special discount -281.25 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Standard Room ·
Room Only
Cancel free of charge before Sun, 9 Jun 2024
Standard King Room (City View) ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Standard King Room ·
Bed & Breakfast · King
Special discount -318.84 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Standard 2 Double Room (City View) ·
Room Only · 2 Double Beds
Member’s exclusive price
Non Refundable
Standard 2 Double Room ·
Bed & Breakfast · 2 Double
Special discount -332.56 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Deluxe Room (Ocean View) with Balcony ·
Room Only
Special discount -349.05 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Standard King Room (City View) ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Standard Room ·
Bed & Breakfast
Standard 2 Double Room (City View) ·
Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Non Refundable
Deluxe Room (Ocean View) with Balcony ·
Bed & Breakfast
Special discount -399.44 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Superior Room (Sea View) ·
Room Only
Deluxe Room (Ocean View) ·
Room Only
Cancel free of charge before Wed, 12 Jun 2024
Club Room (Ocean View) with Balcony ·
Bed & Breakfast
Special discount -425.76 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Club Room (Ocean View) with Balcony ·
Room Only
Special discount -425.71 - Package Rate
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Standard King Room ·
All Inclusive · King
Special discount -438.90 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Standard Double Room ·
Room Only · Double
Cancel free of charge before Wed, 12 Jun 2024
Standard Twin Room ·
Room Only · Twin
Cancel free of charge before Wed, 12 Jun 2024
Standard 2 Double Room ·
All Inclusive · 2 Double
Special discount -460.86 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Superior Room (Sea View) ·
Bed & Breakfast
Club King Room (Ocean View) with Balcony ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Romantic Oceanfront King Room with Balcony ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe Room (Panoramic View) ·
Bed & Breakfast
Deluxe Room (Ocean View) ·
Bed & Breakfast
Cancel free of charge before Wed, 12 Jun 2024
Standard King Room (City View) ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Club 2 Double Room (Ocean View) with Balcony ·
Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Non Refundable
Standard King Family Studio (Ocean View) with Extra Bed ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Non Refundable
Junior Suite ·
Bed & Breakfast
Standard 2 Double Room (City View) ·
All Inclusive · 2 Double Beds
Member’s exclusive price
Non Refundable
Club Room (Ocean View) ·
Room Only
Cancel free of charge before Wed, 12 Jun 2024
Club Room (Ocean View) ·
Bed & Breakfast
Cancel free of charge before Wed, 12 Jun 2024
Honeymoon Room ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sun, 9 Jun 2024
Deluxe Room (Ocean View) with Balcony ·
All Inclusive
Special discount -519.24 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Standard Twin Room ·
Bed & Breakfast · Twin
Cancel free of charge before Wed, 12 Jun 2024
Standard Double Room ·
Bed & Breakfast · Double
Cancel free of charge before Wed, 12 Jun 2024
Club Room ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sun, 9 Jun 2024
Standard Family Room ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sun, 9 Jun 2024
Deluxe Double or Twin Room ·
Room Only · Double or Twin
Cancel free of charge before Wed, 12 Jun 2024
Club Room (Ocean View) with Balcony ·
All Inclusive
Special discount -551.86 - Package Rate
Cancel free of charge before Mon, 10 Jun 2024
Deluxe King Room (Ocean View) ·
Room Only · King
Cancel free of charge before Fri, 14 Jun 2024
Club Room ·
Room Only
Cancel free of charge before Fri, 14 Jun 2024
Standard Room ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Jun 2024
Luxury 2 Double Room (Ocean View) with Balcony ·
All Inclusive · 2 Double Beds
Member’s exclusive price
Non Refundable
Luxury King Room (Ocean View) ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Club King Room (Ocean View) with Balcony ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Standard Family Studio (Ocean View) ·
Room Only
Cancel free of charge before Fri, 14 Jun 2024
Deluxe King Room (Ocean View) ·
Bed & Breakfast · King
Cancel free of charge before Fri, 14 Jun 2024
Club 2 Double Room (Ocean View) with Balcony ·
All Inclusive · 2 Double Beds
Member’s exclusive price
Non Refundable
Standard King Family Studio (Sea View) with Extra Bed ·
All Inclusive · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe Room (Panoramic View) ·
Room Only
Deluxe Room (Ocean View) ·
All Inclusive
Cancel free of charge before Wed, 12 Jun 2024
Deluxe Double or Twin Room ·
Bed & Breakfast · Double or Twin
Cancel free of charge before Wed, 12 Jun 2024
Junior Suite ·
Room Only
Deluxe Double Room (Ocean View) ·
Bed & Breakfast · Double
Cancel free of charge before Wed, 12 Jun 2024
Standard Family Studio (Ocean View) ·
Bed & Breakfast
Cancel free of charge before Fri, 14 Jun 2024
Romantic Oceanfront King Room with Balcony ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Club Room (Ocean View) ·
All Inclusive
Cancel free of charge before Wed, 12 Jun 2024
Honeymoon Room ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Jun 2024
Club Double Room ·
Bed & Breakfast · Double
Cancel free of charge before Wed, 12 Jun 2024
Club Double Room ·
Room Only · Double
Cancel free of charge before Wed, 12 Jun 2024
Standard Family Room ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Jun 2024
Club Room ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Jun 2024
Honeymoon Room ·
Room Only
Standard Twin Room ·
All Inclusive · Twin
Cancel free of charge before Wed, 12 Jun 2024
Standard Double Room ·
All Inclusive · Double
Cancel free of charge before Wed, 12 Jun 2024
Standard Family Room ·
Room Only
Deluxe Double or Twin Room ·
All Inclusive · Double or Twin
Cancel free of charge before Wed, 12 Jun 2024
Deluxe King Room (Ocean View) ·
All Inclusive · King
Cancel free of charge before Fri, 14 Jun 2024
Standard Family Studio (Ocean View) ·
All Inclusive
Cancel free of charge before Fri, 14 Jun 2024
Club Double Room ·
All Inclusive · Double
Cancel free of charge before Wed, 12 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.5
301 reviews
5
3552
4
2131
3
1211
2
668
1
822
Customers Review
Location 4.7
Cleanliness 3.8
Comfort 3.9
Neighborhood 4.4
Amenities 3.5
Condition 3.5
Recomendation 93.3%
“My family and I stayed at the Krystal Grand Cancún, in two rooms, 1 double from December 19th to 27th/2021 and 1 triple from December 20th/2021 to January 3rd/2022. Overall the staff are very friendly and polite. At check in they try to put you in the worst room in the hotel. Twice I had to complain. Including the room intended for my children's stay, they put them in a room for the physically challenged. I found it absurd and without of respect for us, since we paid 22 nights for the hotel. The hotel is structured but has serious maintenance issues. In both rooms the shower drain was clogged. In the double room they fixed it, but in the triple room they didn't, although they sent an employee to repair it. Furthermore, the cleanliness leaves something to be desired. Under the bed is very dirty. The safe was defective, in the triple room we had to ask for repair. One of the rooms didn't have a hairdryer and the other didn't have an iron. The elevator drips water. On the beach there are chairs for sunbathers, but not enough. So either you wake up every morning at 7 am to get your chair or you run out of chair on the beach. The leisure area they differentiate the guests. It has a swimming pool that can only be used by certain guests who pay more. Other guests feel discriminated against. I found it absurd to limit the leisure space for certain guests. It should be a common area for everyone. The breakfast is excellent. I'm not saying the same about the buffet restaurant anymore. The Italian restaurant is very good. Cheaper than the buffet. Christmas dinner was 800 pesos per person. New Year's Eve was 1,400 pesos. I don't know why the value almost doubled. An exploration.Eu e minha família estivemos hospedados no Krystal Grand Cancún, em dois quartos, 1 duplo no período de 19 a 27 de dezembro/2021 e 1 triplo no período de 20 de dezembro/2021 a 3 de janeiro/2022. No geral, os funcionários são muito simpáticos e educados. No check in eles procuram te colocar no pior quarto do hotel. Por duas vezes tive de reclamar. Inclusive o quarto destinado para a estadia de meus filhos eles os colocaram em quarto de deficiente físico. Achei um absurdo e total falta de respeito para conosco, já que pagamos 22 diárias para o hotel. O hotel é estruturado, mas têm sérios problemas de manutenção. Nos dois quartos o ralo do chuveiro estava entupido. No quarto duplo eles consertaram, mas no quarto triplo não, embora tenham enviado um funcionário para reparar. Além disso a limpeza deixa a desejar. Debaixo da cama é muito sujo. O cofre estava com defeito, no quarto triplo, tivemos de pedir o reparo. Um dos quartos não tinha secador e no outro não tinha ferro de passar. O elevador goteja água. Na praia, há cadeiras para os banhistas, mas não em número suficiente. Então ou você acorda todos os dias 7 horas da manhã para pegar sua cadeira ou você fica sem cadeira na praia. A área de lazer eles diferenciam os hóspedes. Tem piscina que só pode ser usada por determinados hóspedes que pagam mais caro. Os demais hóspedes se sentem discriminados. Achei um absurdo limitarem o espaço de lazer para determinados hóspedes. Deveria ser área comum para todos. O café da manhã é excelente. Já não digo o mesmo do restaurante buffet. O restaurante italiano é muito bom. Mais barato que o buffet. A ceia de Natal, foi 800 pesos por pessoa. Já o réveillon foi 1.400 pesos. Não sei o motivo pelo qual o valor quase duplicou. Uma exploração.”
— Marusia Ferreira
“Hotel Bom Localização Excelente... O Bloco que fiquei instalações boas2 andar o problema são às paredes finas escuta tudo dos outros quartos”
— Anapaullasousa
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