We stayed here Halloween weekend and I was erroneously charged for an extra day and a $316 "smoking fee". There is a patio outside my room and there were others who were outside smoking.I have been calling and calling the hotel since Nov. 2 to get someone and all they keep telling me is I need to call you back, I need to get the GM, the DM and call you back. I did not appreciate the run around, so now I will call corporate with my concerns.I have the names of everyone I spoke to.Even my bank won't dispute it. this is crazy.I will NOT stay at any other Marriott hotel ever and I will let my friends know as well. Ficamos aqui no fim de semana do Halloween e fui cobrado erroneamente por um dia extra e uma "taxa de fumar" de $ 316. Há um pátio fora do meu quarto e havia outros que estavam fumando do lado de fora. Estou ligando e ligando para o hotel desde 2 de novembro para chamar alguém e tudo o que eles ficam me dizendo é que preciso ligar de volta, preciso pegar o GM, o DM e ligar de volta. Não gostei da correria, então agora vou ligar para a empresa com minhas preocupações. Tenho os nomes de todos com quem falei. Nem o meu banco contesta. isso é loucura. NÃO ficarei em nenhum outro hotel Marriott e também avisarei meus amigos.

We stayed here Halloween weekend and I was erroneously charged for an extra day and a $316 "smoking fee". There is a patio outside my room and there were others who were outside smoking.I have been calling and calling the hotel since Nov. 2 to get someone and all they keep telling me is I need to call you back, I need to get the GM, the DM and call you back. I did not appreciate the run around, so now I will call corporate with my concerns.I have the names of everyone I spoke to.Even my bank won't dispute it. this is crazy.I will NOT stay at any other Marriott hotel ever and I will let my friends know as well. Nos alojamos aquí el fin de semana de Halloween y me cobraron erróneamente por un día extra y una "tarifa de fumar" de $316. Hay un patio afuera de mi habitación y había otros que estaban afuera fumando. He estado llamando y llamando al hotel desde el 2 de noviembre para llamar a alguien y todo lo que me dicen es que necesito devolverte la llamada, necesito llamar al GM, al DM y devolverte la llamada. No disfruté de la carrera, así que ahora llamaré a la empresa con mis inquietudes. Tengo los nombres de todas las personas con las que hablé. Incluso mi banco no lo disputará. Esto es Loco. NO me quedaré en ningún otro hotel Marriott y también se lo haré saber a mis amigos.

We stayed here Halloween weekend and I was erroneously charged for an extra day and a $316 "smoking fee". There is a patio outside my room and there were others who were outside smoking. I have been calling and calling the hotel since Nov. 2 to get someone and all they keep telling me is I need to call you back, I need to get the GM, the DM and call you back. I did not appreciate the run around, so now I will call corporate with my concerns. I have the names of everyone I spoke to. Even my bank won't dispute it. this is crazy. I will NOT stay at any other Marriott hotel ever and I will let my friends know as well.

Accommodated us with good pricing last minute after a cancellation with Airbnb. Friendly staff and clean rooms and common areas. Only complaint is the pillows on the bed are really uncomfortable. Other than that our stay was good. Nos acomodou com bons preços no último minuto após um cancelamento com o Airbnb. Funcionários simpáticos e quartos limpos e áreas comuns. A única reclamação é que os travesseiros da cama são muito desconfortáveis. Fora isso nossa estadia foi boa.

Accommodated us with good pricing last minute after a cancellation with Airbnb. Friendly staff and clean rooms and common areas. Only complaint is the pillows on the bed are really uncomfortable. Other than that our stay was good.

This property is awful.I am Platinum level with Marriott and never have problems.I have a billing problem and have left 3 or 4 messages for the manager Josh Martinez to call me over the last 2 weeks and he has not returned a single call.Horrible service by a supposed manager.There cancellation policies are absurd.They billed me for a stay and have never sent a folio or receipt for expense reporting.They won't return calls.Manager is a joke.Not paying attention to his business.Reading the reviews tells me it's a poorly run property with a manager not doing his job.I will stay away from here in the future and you probably should too.

Muy buen servicio

I stay at this location often so I do not have to commute as far. I was not as happy this last week. On first stay this week the room had hardly any light because light bulbs didn't work I asked to fix and didn't but wanted to move me which was not convenient. The 2nd room I stayed in smelled like sewage off and on, lingering ants, and the laundry room dryer didn't work. I do have to say the staff is always pleasant to work with unless it is Johnny she is never that pleasant and rough almost rude most times. Also I wish this site like almost all of the others had breakfast but it doesn't. They do have a service bar in the am. you can buy something. Eu fico neste local com frequência para não ter que me deslocar tão longe. Eu não estava tão feliz na semana passada. Na primeira estadia esta semana, o quarto quase não tinha luz porque as lâmpadas não funcionavam, pedi para consertar e não, mas queria me mudar, o que não era conveniente. O segundo quarto em que fiquei cheirava a esgoto, formigas persistentes, e a secadora da lavanderia não funcionava. Eu tenho que dizer que a equipe é sempre agradável de trabalhar, a menos que seja Johnny, ela nunca é tão agradável e áspera quase rude na maioria das vezes. Também gostaria que este site, como quase todos os outros, tomasse café da manhã, mas não. Eles têm um bar de serviço no am. você pode comprar alguma coisa.

I chose this location for it's price and proximity to the airport, and the fact that it had a shuttle from one of my discounts via my company - so I did not read the reviews before booking, and now I wish I would have! We arranged for the shuttle to pick us up at 6:15am to take us to the airport with one of the ladies working the front desk, who also happened to be the shuttle driver. Our room was on the far corner of the hotel, and with two kids and an older grandparent, walking places is not fast - this info is important, I promise. The morning of our flight, I get a call to the room at 5:56am. It was the shuttle driver asking what terminal we were at. When I told her, she said that if we could be down to the lobby by 6, that she would be able to take us with the other group (apparently the shuttle was full during sign up the night before, which is why we opted for the 6:15am ride). We were on our way out the door, and made it to the lobby at 6:02am to find that the shuttle had already gone. The lady working the front stated that she had taken the other group, but would make a "special trip" for us at 6:15. We needed to be at the airport at 6:30, so that was okay with us. We waited until 630, and when I asked what happened, she said she was on her way back and was 10 min away. We had to drive to the airport ourselves, luckily making it just in time to board the plane. So what was supposed to be $112 "parking" and overnight for our trip turned out to be $328 since we had to pay $216 for a week's parking at the airport. Aside from that fiasco, I wouldn't stay more than one night. The A/C in the hallways weren't on, and the room needed some work- specifically in the bathroom where the wallpaper was peeling and the shower was dingy. If I could get my hotel room money back, I would be happy, but I know I would likely get a comp'd room, which I wouldn't use, especially at this location. If I could give 0 Stars, I would. Escolhi este local pelo preço e proximidade do aeroporto, e pelo fato de ter um serviço de transporte de um dos meus descontos através da minha empresa - por isso não li os comentários antes da reserva e agora gostaria de ter! Organizamos o traslado para nos pegar às 6h15 para nos levar ao aeroporto com uma das senhoras que trabalhava na recepção, que também era o motorista do traslado. Nosso quarto ficava no canto mais distante do hotel, e com duas crianças e um avô mais velho, lugares para caminhar não são rápidos - essa informação é importante, prometo. Na manhã do nosso voo, recebo uma ligação para o quarto às 5h56. Era o motorista do ônibus perguntando em que terminal estávamos. Quando eu disse a ela, ela disse que se pudéssemos estar no lobby às 6, ela poderia nos levar com o outro grupo (aparentemente o ônibus estava cheio durante a inscrição na noite anterior, e é por isso que optamos por o passeio das 6h15). Estávamos saindo pela porta e chegamos ao saguão às 6h02 para descobrir que o ônibus já havia partido. A senhora que trabalhava na frente afirmou que tinha levado o outro grupo, mas faria uma "viagem especial" para nós às 6:15. Precisávamos estar no aeroporto às 6:30, então estava tudo bem para nós. Esperamos até 630, e quando perguntei o que aconteceu, ela disse que estava voltando e estava a 10 minutos de distância. Tivemos que dirigir até o aeroporto, felizmente chegando a tempo de embarcar no avião. Então, o que deveria ser $ 112 "estacionamento" e pernoite para nossa viagem acabou sendo $ 328, já que tivemos que pagar $ 216 por uma semana de estacionamento no aeroporto. Tirando esse fiasco, eu não ficaria mais de uma noite. O ar condicionado nos corredores não estava ligado, e o quarto precisava de algum trabalho - especificamente no banheiro, onde o papel de parede estava descascando e o chuveiro estava sujo. Se eu pudesse recuperar o dinheiro do meu quarto de hotel, ficaria feliz, mas sei que provavelmente conseguiria um quarto comp'd, que eu não usaria, especialmente neste local. Se eu pudesse dar 0 estrelas, eu daria.

I chose this location for it's price and proximity to the airport, and the fact that it had a shuttle from one of my discounts via my company - so I did not read the reviews before booking, and now I wish I would have! We arranged for the shuttle to pick us up at 6:15am to take us to the airport with one of the ladies working the front desk, who also happened to be the shuttle driver. Our room was on the far corner of the hotel, and with two kids and an older grandparent, walking places is not fast - this info is important, I promise. The morning of our flight, I get a call to the room at 5:56am. It was the shuttle driver asking what terminal we were at. When I told her, she said that if we could be down to the lobby by 6, that she would be able to take us with the other group (apparently the shuttle was full during sign up the night before, which is why we opted for the 6:15am ride). We were on our way out the door, and made it to the lobby at 6:02am to find that the shuttle had already gone. The lady working the front stated that she had taken the other group, but would make a "special trip" for us at 6:15. We needed to be at the airport at 6:30, so that was okay with us. We waited until 630, and when I asked what happened, she said she was on her way back and was 10 min away. We had to drive to the airport ourselves, luckily making it just in time to board the plane. So what was supposed to be $112 "parking" and overnight for our trip turned out to be $328 since we had to pay $216 for a week's parking at the airport. Aside from that fiasco, I wouldn't stay more than one night. The A/C in the hallways weren't on, and the room needed some work- specifically in the bathroom where the wallpaper was peeling and the shower was dingy. If I could get my hotel room money back, I would be happy, but I know I would likely get a comp'd room, which I wouldn't use, especially at this location. If I could give 0 Stars, I would. Elegí esta ubicación por su precio y proximidad al aeropuerto, y el hecho de que tenía un servicio de transporte de uno de mis descuentos a través de mi compañía, por lo que no leí las reseñas antes de reservar, ¡y ahora desearía haberlo hecho! Organizamos que el servicio de transporte nos recogiera a las 6:15 am para llevarnos al aeropuerto con una de las señoras que trabajaban en la recepción, que también era la conductora del servicio de transporte. Nuestra habitación estaba en la esquina más alejada del hotel, y con dos niños y un abuelo mayor, los lugares para caminar no son rápidos: esta información es importante, lo prometo. La mañana de nuestro vuelo, recibo una llamada a la habitación a las 5:56 am. Era el conductor del transbordador preguntando en qué terminal estábamos. Cuando le dije, dijo que si podíamos estar en el vestíbulo a las 6, nos podría llevar con el otro grupo (aparentemente, el servicio de transporte estaba lleno durante el registro la noche anterior, por lo que optamos por el paseo de las 6:15 a. m.). Salíamos por la puerta y llegamos al vestíbulo a las 6:02 am para encontrar que el servicio de transporte ya se había ido. La señora que trabajaba en el frente dijo que se había llevado al otro grupo, pero que haría un "viaje especial" para nosotros a las 6:15. Necesitábamos estar en el aeropuerto a las 6:30, así que estaba bien para nosotros. Esperamos hasta las 6:30, y cuando le pregunté qué pasó, ella dijo que estaba de regreso y que estaba a 10 minutos de distancia. Tuvimos que conducir hasta el aeropuerto nosotros mismos y, por suerte, llegamos justo a tiempo para abordar el avión. Entonces, lo que se suponía que era un "estacionamiento" de $ 112 y la noche para nuestro viaje resultó ser $ 328, ya que tuvimos que pagar $ 216 por el estacionamiento de una semana en el aeropuerto. Aparte de ese fiasco, no me quedaría más de una noche. El aire acondicionado en los pasillos no estaba encendido, y la habitación necesitaba un poco de trabajo, específicamente en el baño, donde el papel tapiz se estaba despegando y la ducha estaba sucia. Si pudiera recuperar el dinero de mi habitación de hotel, sería feliz, pero sé que probablemente obtendría una habitación gratuita, que no usaría, especialmente en este lugar. Si pudiera dar 0 estrellas, lo haría.

I stay at this location often so I do not have to commute as far. I was not as happy this last week. On first stay this week the room had hardly any light because light bulbs didn't work I asked to fix and didn't but wanted to move me which was not convenient. The 2nd room I stayed in smelled like sewage off and on, lingering ants, and the laundry room dryer didn't work. I do have to say the staff is always pleasant to work with unless it is Johnny she is never that pleasant and rough almost rude most times. Also I wish this site like almost all of the others had breakfast but it doesn't. They do have a service bar in the am. you can buy something.

I chose this location for it's price and proximity to the airport, and the fact that it had a shuttle from one of my discounts via my company - so I did not read the reviews before booking, and now I wish I would have! We arranged for the shuttle to pick us up at 6:15am to take us to the airport with one of the ladies working the front desk, who also happened to be the shuttle driver. Our room was on the far corner of the hotel, and with two kids and an older grandparent, walking places is not fast - this info is important, I promise. The morning of our flight, I get a call to the room at 5:56am. It was the shuttle driver asking what terminal we were at. When I told her, she said that if we could be down to the lobby by 6, that she would be able to take us with the other group (apparently the shuttle was full during sign up the night before, which is why we opted for the 6:15am ride). We were on our way out the door, and made it to the lobby at 6:02am to find that the shuttle had already gone. The lady working the front stated that she had taken the other group, but would make a "special trip" for us at 6:15. We needed to be at the airport at 6:30, so that was okay with us. We waited until 630, and when I asked what happened, she said she was on her way back and was 10 min away. We had to drive to the airport ourselves, luckily making it just in time to board the plane. So what was supposed to be $112 "parking" and overnight for our trip turned out to be $328 since we had to pay $216 for a week's parking at the airport. Aside from that fiasco, I wouldn't stay more than one night. The A/C in the hallways weren't on, and the room needed some work- specifically in the bathroom where the wallpaper was peeling and the shower was dingy. If I could get my hotel room money back, I would be happy, but I know I would likely get a comp'd room, which I wouldn't use, especially at this location. If I could give 0 Stars, I would.

Stayed a couple nights for a funeral. We had a room so that was good but we requested to be placed near the rest of the family and confirmed before we got there but they put us on the other side of the hotel when we actually got there. It appeared they filled the room we discussed earlier but there was a baseball event going on so I understand rooms need filled.Pool was good.Elevator wasn’t working. There was no breakfast as advertised. Not even coffee. And the bar was closed completely. The hallway outside of our room was like a furnace, no air whatsoever and the heat and humidity was suffocating on that second floor. It looked smoky, the air was so dense. Housekeeping never came to clean the room until the morning we left.The bedroom a/c struggled to keep the room cool, it never really got cool but compared to the hallway it was a pleasant feeling to walk in (at first) but it didn’t last long, we were sweating the whole night.Definitely not a 3 or 4 star hotel, at least not anymore.Bed was extremely comfortable even though we slept with just a sheet because of the heat, and staff was relatively friendly so they got 2 stars instead of 1. Se Hospedaram algumas noites para um funeral. Tivemos um quarto para que foi bom, mas pedimos para ser colocado perto do resto da família e confirmado antes de chegarmos lá, mas eles nos colocaram do outro lado do hotel quando chegamos lá. Parecia que eles encheram a sala que discutimos anteriormente, mas havia um evento de beisebol acontecendo, então eu entendo que as salas precisam ser preenchidas.Piscina era boa.Elevador não estava funcionando. Não havia café da manhã como anunciado. Nem mesmo café. E o bar foi completamente fechado. O corredor do lado de fora do nosso quarto era como uma fornalha, sem ar e o calor e a umidade eram sufocantes naquele segundo andar. Parecia esfumaçado, o ar era tão denso. Arrumação nunca veio para limpar o quarto até a manhã em que saímos.O ar condicionado do quarto lutava para manter o quarto fresco, nunca ficou legal, mas comparado ao corredor, foi uma sensação agradável entrar (no começo), mas não durou muito, estávamos suando a noite inteira.Definitivamente não é um hotel de 3 ou 4 estrelas, pelo menos não mais.A cama era extremamente confortável, embora tenhamos dormido com apenas um lençol por causa do calor, e a equipe foi relativamente amigável, então eles receberam 2 estrelas em vez de 1.

With Temps over 106 degrees daily no AC in halls,carpets on 1st flood soaked, ants invaded our 1st room (1st floor)so we had to change rooms to the 2nd floor with no working elevators. Had a full bar, but no liquor license & no bar tender, and the cafe only opens from 6am-10am... had a great lounge and has the potential to be a great tourist spot... butabsolutely DO NOT recommend... disappointed that it has the Marriott name associated with it... Horrible hotel; may as well have been a Motel.....disgusting... Com Temps acima de 106 graus diariamente sem AC nos corredores, tapetes na 1ª inundação encharcados, formigas invadiram nosso 1º quarto (1º andar), então tivemos que mudar de quarto para o 2º andar sem elevadores funcionando. Tinha um bar completo, mas sem licença de bebidas e sem concurso de bar, e o café só abre das 6h às 10h. . . tinha um ótimo lounge e tem potencial para ser um ótimo ponto turístico. . .Decepcionado que tem o nome Marriott associado a ele... Horrível hotel; pode muito bem ter sido um motel ..... nojento ...

Girl behind counter was new and wasn't able to answer much of my questions. I ended up getting charged twice but no manager was present. Took about a week to get my money back. Other than that rooms were in good condition, beds were comfortable too. A garota atrás do balcão era nova e não conseguiu responder muitas das minhas perguntas. Acabei sendo cobrado duas vezes, mas nenhum gerente estava presente. Demorou cerca de uma semana para receber meu dinheiro de volta. Além disso, os quartos estavam em boas condições, as camas também eram confortáveis.

Stayed a couple nights for a funeral. We had a room so that was good but we requested to be placed near the rest of the family and confirmed before we got there but they put us on the other side of the hotel when we actually got there. It appeared they filled the room we discussed earlier but there was a baseball event going on so I understand rooms need filled.Pool was good.Elevator wasn’t working. There was no breakfast as advertised. Not even coffee. And the bar was closed completely. The hallway outside of our room was like a furnace, no air whatsoever and the heat and humidity was suffocating on that second floor. It looked smoky, the air was so dense. Housekeeping never came to clean the room until the morning we left.The bedroom a/c struggled to keep the room cool, it never really got cool but compared to the hallway it was a pleasant feeling to walk in (at first) but it didn’t last long, we were sweating the whole night.Definitely not a 3 or 4 star hotel, at least not anymore.Bed was extremely comfortable even though we slept with just a sheet because of the heat, and staff was relatively friendly so they got 2 stars instead of 1. Me alojé un par de noches para un funeral. Teníamos una habitación, así que estaba bien, pero solicitamos que nos colocaran cerca del resto de la familia y lo confirmaron antes de llegar, pero nos pusieron en el otro lado del hotel cuando llegamos allí. Parecía que llenaron la sala que discutimos anteriormente, pero había un evento de béisbol en marcha, así que entiendo que las salas necesitan llenarse.La piscina estaba bien.El ascensor no funcionaba. No hubo desayuno como se anuncia. Ni siquiera café. Y el bar estaba cerrado por completo. El pasillo fuera de nuestra habitación era como un horno, no había aire en absoluto y el calor y la humedad eran sofocantes en ese segundo piso. Parecía lleno de humo, el aire era tan denso. El servicio de limpieza nunca vino a limpiar la habitación hasta la mañana en que nos fuimos.El aire acondicionado de la habitación luchó para mantener la habitación fresca, nunca se enfrió realmente, pero en comparación con el pasillo, fue una sensación agradable caminar (al principio), pero no duró mucho, estuvimos sudando toda la noche.Definitivamente no es un hotel de 3 o 4 estrellas, al menos ya no.La cama era extremadamente cómoda a pesar de que dormimos con solo una sábana debido al calor, y el personal fue relativamente amable, por lo que obtuvieron 2 estrellas en lugar de 1.

Girl behind counter was new and wasn't able to answer much of my questions. I ended up getting charged twice but no manager was present. Took about a week to get my money back. Other than that rooms were in good condition, beds were comfortable too.

With Temps over 106 degrees daily no AC in halls, carpets on 1st flood soaked, ants invaded our 1st room (1st floor)so we had to change rooms to the 2nd floor with no working elevators. Had a full bar, but no liquor license & no bar tender, and the cafe only opens from 6am-10am... had a great lounge and has the potential to be a great tourist spot... but absolutely DO NOT recommend... disappointed that it has the Marriott name associated with it... Horrible hotel; may as well have been a Motel..... disgusting...

Stayed a couple nights for a funeral. We had a room so that was good but we requested to be placed near the rest of the family and confirmed before we got there but they put us on the other side of the hotel when we actually got there. It appeared they filled the room we discussed earlier but there was a baseball event going on so I understand rooms need filled. Pool was good. Elevator wasn’t working. There was no breakfast as advertised. Not even coffee. And the bar was closed completely. The hallway outside of our room was like a furnace, no air whatsoever and the heat and humidity was suffocating on that second floor. It looked smoky, the air was so dense. Housekeeping never came to clean the room until the morning we left. The bedroom a/c struggled to keep the room cool, it never really got cool but compared to the hallway it was a pleasant feeling to walk in (at first) but it didn’t last long, we were sweating the whole night. Definitely not a 3 or 4 star hotel, at least not anymore. Bed was extremely comfortable even though we slept with just a sheet because of the heat, and staff was relatively friendly so they got 2 stars instead of 1.

Encantado por la atención de la recepción y la limpieza en las habitaciones. Recomendado 100%

Me hospede en este hotel por una noche ya que perdi la conexion, la habitacion muy comoda limpia pero mi decepcion fue en la manana que me desperte tarde y no tenian desayuno ni cafe mejor dicho estaban cerrando no podia creer que no me vendieron nisiquiera un cafe..

Came here for business for two nights. First, I always stay at the Courtyard brand. This hotel is no Courtyard. #1 they lost their liquor license so their bar was shut down. That is something they...

Our room smelled so musty. We opened the window & turned on the furnace to try to dry it out - big mistake! That smell was disgustingly worse! We called the front desk to try to change rooms b/c...

This property seems to have been remodeled recently. The staff was polite and helpful. It is a typical Courtyard hotel with a Bistro for meals made to order. If you are traveling or doing...

We booked this hotel through hotwire. This was our second hotwire booking with the first being just prior to the pandemic. If booking through hotwire, DO NOT LET THE HOTEL CHOOSE YOUR BED TYPES IF...

No complimentary coffee no breakfast can’t buy a beer. Might as well stay at super 8. This is a low class budget hotel masquerading as a Marriott. They charge like full service but there is no...

Deion Gordon took great care of myself and my entire team. He was prompt, attentive and was able to answer questions, before we even thought to ask them. I was impressed with his ability to help...